Benchmarking TMC contract


Complete transparency into the cost-performance ratio of your TMC



1.f Fill out the benchmark questionnaire

2. It’ll take just under 60 minutes of your time

3. Gain crystal-clear insights
via our dashboard




To ensure complete confidentiality, we use client ID numbers instead of company names. This means your participation is completely anonymous.



Price & Performance


Unlock unbeatable value with our price-performance benchmark! At a glance, see how your TMC compares with the competition. Is your TMC contract hitting all the right notes, or is it time to turn up the volume?

Fees & Amounts


Answer around 10 questions about the fees you've paid to your TMC and the number of tickets, hotel bookings, etc. This data enables us, among other things, to make a meaningful comparison with our benchmark group. We believe in comparing like with like.

Top 10 Risks


View the top 10 risks at a glance, from both financial exposure and trust in the TMC. Prioritize the red indicators first, followed by the orange ones, to safeguard stability and strong performance.

Unlock Free Tips Inside!


Elevate your business travel strategy with more than just price comparisons! Our benchmarking goes above and beyond, providing a thorough checklist for working with your TMC. With our revolutionary interactive benchmark dashboard, we not only give you comprehensive data but also offer free tips and tricks to improve where your benchmark results fall short.


Embark on a transformative journey using our user-friendly dashboard. Handpick companies within your fee range and delve into 70+ key aspects, comparing your scores to the benchmark group. Gain instant insights and receive complimentary advice to fine-tune your approach, ensuring seamless operations within market standards.

Sustainability


Discover your TMC's sustainability efforts. Does emissions tracking take aircraft types into account? And how does your TMC contribute to CO2 offsetting? Let's explore meaningful sustainability practices.

Scope of Work


Does your TMC provide a Travel Expense Management System? 24/7 service? Last Price Check? Tailored services for your business? Discover the details: the percentage of time dedicated to your needs and more.

Tooling


Your TMC's tools influence the TMC fee you pay. Whether it's a traveler app, expense management system, or live tracking. We precisely assess whether your TMC's tools align with market standards.

Quality of processes


The quality of the processes delivered by your TMC is paramount when assessing benchmarks. Key aspects such as smart ticketing, the use of dedicated travel counselors, and compliance with a Service Level Agreement (SLA) play a pivotal role in this evaluation.

Customer satisfaction


A crucial component of our benchmarking approach! The carefully crafted questions about satisfaction with response times, pricing, reporting capabilities and more provide a comprehensive understanding, enabling a clear comparison with your peers.

Price


A one-time benchmark costs €1,500



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Interested in our benchmarking services?

 

Total years of experience

in travel management

+20

Client

entities we serve

+20

Point

of sale countries

21